Business Process Outsourcing
Check out the advantages of Solartis Administer services versus other traditional BPO offerings:
Our pricing is transaction-based so you only pay for what we process for you. This saves you money compared to a traditional FTE model where you pay whether there is work available or not. We figure out with you the measure of use that most accurately reflects the unit of work. Sometimes it’s per policy, other times per quote or some other measure of transaction volume. Whatever works best for you.
- Scale to meet demand
Solartis Administer provides elastic operations capacity without you having to worry about it– the ability to scale for the peaks and valleys that are encountered in the normal course of business. We know that the amount of work done can vary from hour to hour and day to day. We take the hassle of hiring, training, managing, and assigning resources off your hands so you can focus on your business.
- Pick-and-Choose the BPO services you need
Solartis Administer provides BPO services across the insurance business process. Our experienced staff is trained on multiple vendor and in-house systems so we can get going straight away.
- Access processing systems the way you want us to
Solartis Administer can access the processing systems we need in multiple ways. You can provide us with remote access to your network, we can install a copy of the system in our network or we can use Solartis Automation to process your business.
- Solartis Administer is an extension of your team:
We believe a strong outsourcing relationship starts slow and builds over time. We generally start new customer relationships by assuming one business process or task. This allows our new partners to assess our capabilities, the quality of our team and the accuracy of our work without making a large commitment.
The key to a successful Outsourcing partnership is the activities that take place before the actual services begin. Solartis uses a clear, verified approach that allows us to transition your administrative activities correctly, efficiently and without incident. Once Solartis On-Demand BPO services are in place, our Service Level Agreement as well as quality control activities ensure the ongoing success and quality of your administrative tasks and activities.
- Solartis Administer does not result in customer job loss
Solartis Administer services have been used in areas of a company that generally have a high Turnover Employee Rate. This has allowed our customers to reallocate their resources to higher value activities or allow for natural attrition.