Our Insurance BPO Team
Solartis Administer exclusively works in the insurance industry. Rigorous hiring standards, formal training and monitoring programs, and a passion for excellence ensure that Solartis Administer is a leader in insurance operations processing.
- Hiring the best
Each newly hired employee is carefully selected based on their education, aptitude, reasoning, listening, communication skills, and work ethic. As a result, our customers experience excellent service and consider each Solartis Administer team member to be an extension of their own in-house staff.
- Training & Monitoring
Our entire team is trained using our Insurance Mentoring Methodology which provides one-on-one instruction through a formalized program that emphasizes personal responsibility, information security, and quality control.
- Service Excellence
Our documented business processes, quality assurance procedures and service level standards are the three keys to our service excellence.