Solartis Administer processed over 1.8 million transactions in 2019 alone.

Solartis excels at creating a BPO partnership which results in the elimination of your administrative backlog. Many insurance organizations are burdened by an overwhelming number of outstanding clerical tasks and administrative deliverables. Solartis Administer was founded to solve these issues.

You’ll find the complete list of our supported processes below, but most of our partners start with one of the following transaction types:

  • Submission/Clearance/Blocking processes
  • Brokerage business quote and policy lifecycle - Request-for-quote management, policy verification, stamping and distribution, endorsements, renewals and cancellations
  • Binding Authority business policy lifecycle - Issue binders, issue policies, quality control, stamping, and distribution, issue endorsements, renewals and cancellations
  • Inspections - ordering, follow up, review
  • Loss rungs - ordering, pulling, emailing out

Solartis Administer guarantees best-in-class turnaround time and transaction quality. Our partners receive monthly reports which provide performance data for these metrics and more.

Our goal is to free up your staff from time consuming administrative activities. We are experienced in every task associated with policy administration and many other activities.

Projects As Needed

Turn Around Time (TAT): as directed by customer

Update Broker / Agent details in system

Turn Around Time (TAT): 24 hr

Updating Broker License details

Turn Around Time (TAT): 24 hr

Our goal is to free up your staff from time consuming administrative activities. We are experienced in every task associated with policy administration and many other activities.

Accounting data entry processes

Turn Around Time (TAT): 24 hr

Billing Corrections

Turn Around Time (TAT): 72 hr

Our goal is to free up your staff from time consuming administrative activities. We are experienced in every task associated with policy administration and many other activities.

Rackley Rating (New and Renewal)

Turn Around Time (TAT): 24 hr

Policy Issuance

Turn Around Time (TAT): varies by carrier

Policy Stamping for Surplus Lines Policies

Turn Around Time (TAT): 24 hr

Endorsements (premium and non-premium/all lines of business)

Turn Around Time (TAT): 72 hr

Send required documentation to Carrier

Turn Around Time (TAT): 24 hr

Lloyds Bordereaux data entry and submittal

Turn Around Time (TAT): monthly

Our goal is to free up your staff from time consuming administrative activities. We are experienced in every task associated with policy administration and many other activities.

Brokerage Policy - verification, stamping, email to agent

Turn Around Time (TAT): 24-48 hr

Brokerage Endorsements - billing, verification, stamping, email to agent

Turn Around Time (TAT): 24-48 hr

Policy Follow ups for missing Brokerage policies

Turn Around Time (TAT): 24 hr

Our goal is to free up your staff from time consuming administrative activities. We are experienced in every task associated with policy administration and many other activities.

Non-Renewal Notices

Turn Around Time (TAT): 24 hr

Direct Notice of Cancellation

Turn Around Time (TAT): 24 hr

Cancellation Rescissions

Turn Around Time (TAT): 24 hr

Lost Policy Release

Turn Around Time (TAT): 24 hr

Email to Retail Agents

Turn Around Time (TAT): 24 hr

Premium Finance Agreement Entry

Turn Around Time (TAT): 72 hr

Renewal submission

Turn Around Time (TAT): 24 hr

Renewal file setup (rater, quote, loss runs, request app)

Turn Around Time (TAT): 24 hr

Quote shell creation (New and Renewal)

Turn Around Time (TAT): 24 hr

Filing, sorting, categorizing correspondence for sales staff

Turn Around Time (TAT): 24 hr

Bind and invoice new and renewal business

Turn Around Time (TAT): 8 to 24 hrs

Follow up for completed Tax Forms from agent

Turn Around Time (TAT): 24 hr

Auto ID Card generation

Turn Around Time (TAT): 8 hr

Renewal Loss Runs

Turn Around Time (TAT): 24 hr

Adhoc Loss Runs

Turn Around Time (TAT): 24 hr

Our goal is to free up your staff from time consuming administrative activities. We are experienced in every task associated with policy administration and many other activities.

Inspection Ordering

Turn Around Time (TAT): 24 hr

Inspection Report Review (all lines of business)

Turn Around Time (TAT): 72 hr

Follow up for completed Inspections Recommendations

Turn Around Time (TAT): 24 hr

Create Submission

This API provides the ability for a user to create a submission in Solartis Insure Platform. Required and optional information in the Create Submission request can be configured to meet individual customers’ needs e.g., agency, LOB, product, coverage, effective date, insured & address.

Our goal is to free up your staff from time consuming administrative activities. We are experienced in every task associated with policy administration and many other activities.

Submission clearance in carrier system

Turn Around Time (TAT): 2 hr

Submission blocking

Turn Around Time (TAT): 2 hrs to 24 hrs

Our goal is to free up your staff from time consuming administrative activities. We are experienced in every task associated with policy administration and many other activities.

File Tax Affidavits (all states)

Turn Around Time (TAT): 24 hr

Tax entry into state systems

Turn Around Time (TAT): 24 hr

Send required Tax documents to states

Turn Around Time (TAT): 24 hr

Back to Overview

Schedule Your BPO Consultation

On-demand staffing, improved turnaround times, and unprecedented quality assurance make Solartis Administer more than just an insurance BPO provider. We partner with you to achieve true operational and underwriting excellence. Contact us today to schedule a 30-minute discovery consultation:

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