Solartis | FAQ

Frequently Asked Questions

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Solartis offers both groundbreaking technology and on-demand administrative services, or a combination of both, to solve your policy administration challenges.

What is Solartis Insure?

Solartis Insure is our API-centric policy administration platform built from the ground up on microservice architecture. 

What are microservices?

Microservices refer to an application architecture that breaks down a single, monolithic application to small, discrete, granular services. These services are:

            • Highly maintainable and testable
            • Loosely coupled
            • Independently deployable
            • Organized around business capabilities
            • Owned by a small team

Why utilize microservices?

The microservice architecture enables the rapid, frequent, and reliable delivery of large, complex applications. It also enables an organization to evolve its technology stack.

 

What types of microservices are enabled in Solartis?

Rating – Performs rating calculation, either stateful or stateless. 

 

Document Generation –Creates documents by merging forms, templates and/or data. This microservice could be stateful or stateless.

 

Transaction – Out-of-the-box or custom microservices that perform to insurance transaction activity (i.e. get quote, lapse quote, issue policy, issue endorsement, cancel policy, etc.). These microservice are stateful and generated based on product structure.

 

Workflow – Orchestrated microservice. This involves other microservices or performs rules and actions required in a business scenario. These microservices are stateful.

 

Product Management – Microservice which can retrieve product configuration data used in Policy Lifecycle process. Example: Available Products or coverages

 

Common/Utility – Microservices that are used commonly like Authentication, Authorization, SendMail, etc.

 

What formats is Solartis Insure available in?

Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), and Infrastructure-as-a-Service (IaaS)

What is Solartis Insure Software-as-a-Service (SaaS)?

Solartis Insure SaaS is our “total solution” option that provides all the needed sales and policy life cycle capabilities - including the microservices infrastructure, platform, and user interface; as well as business flow, required integrations, and reporting database.

What is the Product Management Toolkit (PMT)?

The Solartis Insure PMT is the toolkit that Solartis uses to configure insurance products, and that our customers use to maintain them. 

 

New products can be configured from scratch, or created from existing products or bureau-based content (like ISO ERC).

What are referral rules?

Referral rules are risks that fall outside the user’s authority level and must be referred to another user for review.

What is a kill question?

A kill question describes when an eligibility rule is triggered, and the risk is then declined.

What are underwriting / eligibility rules?

These are risk acceptance and rejection rules, which may be specific to a carrier or to an MGA.

What are workflow rules?

Workflow rules affect the flow of the user interface/user experience (UI/UX). A specific answer to a single question may trigger a subtask that requests additional information, for example.

What are conditional rules?

If a certain condition is met the system triggers an action / certain result, which can apply to both coverages and to forms.

What are error messages?

Error messages are displayed to the user when inaccurate information has been entered, alerting the user to the issue and preventing further actions until corrected.

What are exceptions?

Exceptions may be created for different categories of rules, setting parameters for different situations where the pre-stated rules do not apply.

What is versioning?

The Solartis Insure platform supports versioning of information, maintaining prior versions of the policy to support out-of-sequence endorsement.

Still not sure how Solartis can help?

Contact a member of our team.