Frequently Asked Questions

Solartis Insure is a cloud-native, microservices-based platform built for flexibility, scalability, and speed-to-market. With 200+ policy lifecycle services decoupled from the UI, carriers and MGAs can tailor workflows and branding or integrate directly into their own systems.

Our Builder toolkit enables rapid onboarding and ongoing maintenance of coverages, forms, rating, and rules without heavy IT reliance. We also embed AI capabilities to accelerate configuration, improve accuracy, and provide actionable insights.

Founded in 2004, Solartis combines modern technology, deep insurance expertise, and a global delivery model to give customers more than a platform—we provide a long-term competitive advantage.

Solartis works with insurance carriers and MGAs that write personal and commercial P&C products in both the admitted and non-admitted markets. Many of our customers focus on specialty and complex programs, where speed, flexibility, and configuration control are critical. These organizations use Solartis Insure to accelerate product launches, simplify complex rating and underwriting, and manage high-volume policy operations efficiently.

Solartis combines modern, cloud-native technology with deep insurance expertise to deliver both flexibility and full functionality. Key differentiators include:

• AI-driven innovation to speed configuration, testing, and maintenance
• ISO and specialty expertise for complex commercial and proprietary programs
• Flexible deployment options — microservices standalone, stateless, or full PAS
• Low-code Builder toolkit empowering business users without heavy IT reliance
• Founder-led and privately held, reinvesting profits into continuous growth
• Global delivery model blending U.S. leadership with offshore scale for efficiency

This combination ensures faster speed to market, scalability, and lower cost of ownership for carriers and MGAs.

At Solartis, we are embedding AI into our platform components to expedite product configuration and maintenance while delivering deeper business user insights throughout the policy administration process. Our objective is to accelerate speed-to-market, improve accuracy, and help insurers turn the promise of AI into measurable business outcomes. Built on a true microservice architecture, the Solartis Platform enables AI to be deployed selectively into specific functions, enhancing the platform without disrupting the broader system.

At Solartis, we are passionate about technology and committed to continuous innovation. Our microservice-based architecture allows us to seamlessly adopt new technologies without disrupting the platform. A dedicated R&D team explores advancements such as generative AI, data extraction tools, and advanced analytics.

We also stay current by attending industry conferences and testing emerging technologies in controlled environments. This proactive approach ensures our platform evolves with industry standards and continues to deliver value to our customers.

Solartis operates under a certified Security Management System (ISMS) and maintains ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, and SOC 2 Type II certifications, covering information security, cloud-specific controls, protection of PII, and operational assurance. These certifications are supported by regular independent audits and apply across all Solartis operations.

Solartis provides our website visitors with direct access to downloadable security documentation and certifications through the Solartis Security and Compliance Center.

Solartis has ~450 employees worldwide. Our teams include experts in product configuration, Personal and Commercial Lines, software engineering, testing, and Product Customer Delivery (BPO) Services.

Our staff is based in the U.S. and India, with the goal of maintaining close alignment with North American insurance customers. This distributed model allows us to deliver enterprise-scale technology and services with efficiency and cost-effectiveness.

Solartis is headquartered in Manhattan Beach, California. Our delivery and operations centers are located in Chennai, Madurai, and Coimbatore, India. This combination of U.S. presence and offshore delivery provides resilience, scalability, and cost efficiency, enabling us to support both ongoing operations and new insurance product implementations at scale.

Solartis Insure is a cloud-native, microservices-based policy administration platform built for flexibility, scalability, and speed to market. It is composed of more than 200 stateless API microservices covering the entire policy lifecycle — rating, quoting, issuance, endorsements, cancellations, reinstatements, renewals, and more. Each microservice can be used independently or orchestrated together, allowing customers to deploy only the services they need.

Solartis microservices can be consumed in your technology platform via API calls or through a Solartis-generated UI/UX, which is dynamically created using our metadata microservice.

Paired with the Solartis Builder low-code toolkit, business analysts and IT teams can configure and maintain all aspects of their insurance products — including carriers, states, coverages, rating content, policy documents and forms, UI/UX screen pages and their questions, and eligibility, underwriting, and referral rules. Builder also supports testing at both the microservice and product level and seamless deployment from DEV → TEST → LIVE without heavy IT reliance.

The platform supports personal, commercial, admitted, and E&S programs, including both ISO/AAIS-based products and proprietary specialty programs.

Yes, Solartis Insure can be delivered in multiple ways to fit different modernization strategies. Customers can deploy the platform as a full end-to-end PAS, adopt individual microservices (such as rating or document generation) while retaining their own ecosystem components, or use a coexistence model where Solartis microservices run alongside legacy PAS platforms. This flexibility allows carriers and MGAs to align Solartis Insure with their IT strategy, budget, and roadmap.

Solartis Insure comes with a full ecosystem of supporting components designed to reduce time-to-market, ensure compliance, and provide actionable insights:

• Builder – Low-code toolkit that consolidates product configuration and maintenance, testing, and production with version control.
• ISO Commercial Lines Content – Fully integrated ISO rules, rates, forms, and statistical data with automated updates and carrier deviation layering.
• Base Products – Configurable, LOB-agnostic policy lifecycle foundation with ISO/AAIS content (if needed), prebuilt UI/UX, workflows, and processing rules to accelerate deployment.
• Report – Reporting database and schema for direct data access plus the Reporter platform with dashboards, canned, and ad hoc reports.
• Explore – Analytics platform for “what-if” modeling, profitability testing, and book-of-business level changes.

AMT (Application Monitoring Tool) – 24/7 monitoring and support that proactively detects issues and provides real-time visibility.

The Solartis pricing model is a subscription-based model that is flexible, scalable, and affordable, designed to grow with your business. It includes an annual license fee based on the number of lines of business, plus a tiered usage fee based on an agreed measure. Initial implementation is priced according to the scope and complexity of your products, while ongoing maintenance is managed directly by you in Solartis Builder at no additional cost.

The subscription fee is all-inclusive, covering the technology, infrastructure, and services required to run and maintain the Solartis platform:

• Platform Access – Use of the Solartis Insure platform and the Solartis Builder configuration toolkit.
• Hosting & Infrastructure – All required hardware, software, and cloud infrastructure.
• Software Maintenance – Ongoing bug fixes, updates, enhancements, and new features.
• Support Services – Post-production support, troubleshooting, bug resolution, and release updates.
• Disaster Recovery – Full disaster recovery and business continuity services.
• Reporting Database – Access to a reporting database and schema for use with your chosen reporting tools.

Application Monitoring – 24/7 dedicated monitoring team and tools to oversee performance, availability, and system health.

If you use the Solartis platform for the full policy lifecycle, each Solartis microservice operates as a stateful, lightweight service. They work together through API orchestration configured in the Builder Toolkit. For example:

• A quote transaction may call microservices for validation, rating, quote issuance, and document generation for the Quote Proposal.
• A policy issuance transaction then uses the data from the selected quote to validate information, re-rate, issue the policy transaction, and generate the policy packet PDF.

Solartis Builder acts as the central control point, ensuring consistent configuration across rating, rules, UI, workflows, and documents. In addition, our modular architecture allows Solartis microservices to be used as independently deployable services (via API calls) embedded within your tech platform/ecosystem.

Solartis Insure supports a wide range of personal, commercial, admitted, and E&S insurance products, including Personal Property Programs, Commercial Auto, General Liability, Excess, Inland Marine, Commercial Property, and specialty programs.

Carriers can start with Base Products preloaded with ISO/AAIS content and prebuilt workflows, forms, and UI, or configure entirely custom products for niche programs. The platform consumes ISO Commercial Lines content and updates directly, ensuring access to the latest circulars, rules, rates, forms, and statistical codes.

Using the Solartis Builder toolkit, Solartis consumes ISO Commercial Lines rating content — including countrywide and state circulars, rating content, form selection rules, and statistical codes — directly into the platform. Solartis also supports countrywide rating, multiple carriers, and surplus lines taxes and fees for all states.

All circular updates are available in the platform and can be adopted based on either the circular effective date or the carrier’s adoption date, with all previous versions maintained to support historical and in-force policy transactions. Within Builder, carrier exceptions and deviations to ISO are maintained in a separate layer, ensuring easy coexistence with the pure ISO base content.

Yes. Solartis Insure supports multiple ways to input submission data, ensuring flexibility and seamless integration with existing workflows. Submissions can be imported via RPA tools, AMS/CRM integrations, ACORD or proprietary forms, third-party data providers, or bulk uploads of vehicle/property schedules. Manual entry is also supported through intuitive, configurable screens.

Yes. The Solartis platform provides standard dashboards to view and assign submissions, referrals, upcoming renewals, and other key areas. Dashboards and task lists include features such as paging, sorting, and user-based filters. Customers can also configure unique dashboards to meet their specific requirements.

Yes. The Solartis platform allows users to create tasks, add attachments, send emails, and add comments or notes directly on a quote or policy record.

The Solartis platform provides extensive search capabilities across insureds, submissions, quotes, policies, and all policy transactions. Flexible filters allow users to refine results by customer name, submission number, bind request, creation date, transaction date ranges, and more.

Yes. Solartis includes a Subjectivity Module that lets carriers configure, track, and resolve all required activities and documents before a policy can be bound or issued. Subjectivity rules are configured and maintained in Solartis Builder, and can be triggered automatically by product type, coverages or underwriting conditions.

Underwriters can also create manuscript subjectivities on an individual policy basis. The module provides tracking, reminders, and audit trails to ensure compliance and timely resolution, moving policies seamlessly into binding or issuance once subjectivities are satisfied.

Yes. The Solartis platform fully supports the import and processing of large policy schedules, including commercial auto policies with 15,000+ vehicles, as well as property schedules with multiple locations, buildings, and personal or commercial itemized property schedules across all 50 states.

Robust import tools validate data during upload — for example, in Commercial Auto, the system performs VIN checks, auto-renumbering, and required field validation — and generates detailed reports to quickly identify and correct errors. This ensures fast, accurate ingestion of complex schedules, making Solartis ideal for high-volume commercial policies and multi-state program business.

Yes. Solartis allows users to generate multiple quotes and display them on a single screen, providing a clear side-by-side comparison. This enables carriers, agents, and brokers to quickly evaluate options, compare coverages and premiums, and select the most appropriate policy for their customers.

Yes, Solartis fully supports out-of-sequence endorsements. Our standard process deactivates the current endorsement, inserts the out-of-sequence endorsement, and then reapplies the current endorsement with the previous endorsement changes incorporated into the policy. This ensures policy accuracy, full premium recalculation, and updated forms and documents. If a carrier follows a different process, Solartis can adjust the workflow to align with their specific requirements.

Solartis configures the renewal process according to each customer’s requirements. If the workflow requires a renewal proposal and/or binder to be generated before issuing the renewal policy, the system can be configured to follow that process. Alternatively, if no proposal or binder is required, the system can directly issue the renewal policy based on the policy’s current state at the time of renewal.

Renewals can be processed as one-offs or in batches, giving carriers flexibility in managing volume. Policies can also be flagged for underwriter review either manually or automatically through rules configured in Solartis Builder (for example, policies with more than three claims in the last three years or claims totaling over $10,000).

Yes. The Solartis platform includes a growing library of pre-built integrations across claims, billing, risk scoring, catastrophe modeling, underwriting data services (e.g., Verisk, MSB, CoreLogic), CRM platforms (e.g., Salesforce), document management, MFA, and compliance/tax solutions. Our microservices and API-first architecture enable rapid custom integrations with modern and legacy systems. 

Here is a full list of current ecosystem partners.

Yes, Solartis supports both Solartis-generated and customer-built portals. Our metadata-driven UI services can generate responsive, role-specific portals for agents, brokers, and customers.

Carriers may also build their own portals and call Solartis microservices through APIs. Hybrid models are common — for example, Solartis UI is used for rating screens and policy lifecycle services, while customer-built portals manage direct-to-consumer sales and policy servicing.

Solartis Report, the platform's reporting and analytics capability, provides carriers with both flexibility and actionable insight. Customers can use the reporting database and schema to directly access their data with their own BI tools or leverage the Reporter platform for dashboards, canned reports, and ad hoc reports. Together, these options deliver real-time visibility into performance and empower faster, data-driven decisions.

Yes, Solartis Insure is designed to integrate seamlessly with carrier and third-party systems. All 200+ microservices are exposed through RESTful APIs, allowing in-house systems or vendor applications to call Solartis services such as rating or document generation.

Customer-built portals can also integrate Solartis services as part of a larger ecosystem. Microservices can be used standalone, embedded, or orchestrated with carrier APIs, giving carriers and MGAs flexibility to modernize at their own pace while maintaining existing investments.

Yes. The Solartis platform supports multiple currencies, enabling seamless policy administration across regions and markets.

Yes. With Solartis Explore, carriers can perform book-of-business level changes—not just individual policy updates. Explore supports:

• Migrating books between carriers, agents, or systems (including legacy PAS to Solartis Insure).
• Monitoring aggregate values (TIV) with automatic shutdowns or referrals.
• Comparing carriers to issue or rewrite policies based on eligibility rules.

After a one-time setup of the Bulk Transaction Change Model, carriers can run it repeatedly and on an as-needed basis.

Migrating existing transaction data is a standard part of configuring a new product in Solartis Insure. Solartis uses Solartis Explore, an orchestration tool that transforms source data into native transactions (submissions, quotes, policies) so that migrated data functions exactly as if it had been entered directly in the system.

The process is collaborative and iterative, with Solartis working closely with customers to define required data elements, rules, and validations. Depending on needs, migrations can be performed in bulk (all at once) or scheduled in batches at set times (for example, 120 days prior to renewal). Migration may include historical policies, submissions, quotes, endorsements, or related documents.

This approach ensures migrated data is accurate, complete, and fully usable within Solartis Insure.

Our implementation methodology is based on Agile principles to ensure flexibility, collaboration, and transparency. Key steps include:

• Kick-Off & Requirements – Team introductions, project goals, and structured requirements workshops documented in SharePoint or Jira.
• Agile Sprints – 2–4 week sprints with demos at the end of each cycle for feedback and alignment.
• Builder Configuration – Initial sprints focus on setting up products in Solartis Builder. Customers are encouraged to shadow configuration activities for hands-on learning and knowledge transfer, preparing them to take over maintenance post go-live.
• Governance – Daily scrums, milestone reviews, and steering committee oversight.
• Testing – Rigorous QA and UAT supported by tools like Selenium and JMeter to ensure quality and performance.

This iterative approach accelerates delivery, transfers knowledge to customer teams, and ensures the solution meets business requirements.

We have a dedicated in-house implementation team that ensures seamless configuration and integration of the Solartis platform. While Solartis manages most implementations directly, we are also open to collaborating with your preferred SI partner to align with your delivery strategy.

A typical Solartis implementation—once requirements are received—for a single line of business with moderate complexity takes approximately 4 to 6 months. Timelines may vary depending on product complexity, number of states, required integrations, and customer resource availability.

For larger or multi-phase projects, Solartis supports a modular implementation approach that enables incremental deployments. Throughout the process, a dedicated Solartis team manages delivery with detailed project plans, milestone tracking, and regular reviews to ensure transparency.

Solartis conducts a comprehensive discovery phase to capture all business and technical requirements for a successful implementation. We work with your teams to define product rules, rating requirements, underwriting workflows, user interface needs, document generation, and integration points.

To streamline this process, we provide pre-built requirements gathering templates. For ISO Commercial lines, these templates are pre-populated with ISO base content, allowing you to quickly decide which states, coverages, sublines, classes, and forms to adopt. Carrier-specific exceptions and customizations—sourced from state filings or from your actuarial and underwriting teams—are added directly into the templates.

The output is a detailed Customer Specification Document, which becomes the blueprint for configuration, testing, and go-live in the Solartis Builder toolkit, ensuring alignment, traceability, and a smooth transition from requirements to implementation.

Customers typically provide an Executive Sponsor or Project Manager to oversee the project, sign off on requirements, and manage priorities. Business SMEs or Analysts define requirements, review deliverables, and support user acceptance testing. A technology team may also be involved in providing system access, connectivity, and integration support. Together, these roles ensure Solartis has the business insight and technical access needed for a successful implementation.

Solartis provides a dedicated team that typically includes an Account Manager, Program/Product Manager, Business Analysts, Configuration and Quality Assurance specialists, and DevOps/Infrastructure support. The exact size and mix of roles will depend on the complexity of your insurance product line(s) and project scope.

Your annual license includes a dedicated Account Manager as your single point of contact, plus ongoing software maintenance (bug fixes, updates, and new features) and post-production support. Insurance products can be maintained directly in the Solartis Builder Toolkit by your team, or Solartis can manage maintenance on your behalf at professional service rates.

Core platform components are typically updated quarterly or semi-annually, giving customers the option to adopt updates when ready. Major platform releases are introduced every 18–24 months and include new features, performance improvements, and technology advancements.

Insurance products are configured and maintained in Solartis Builder, our low-code configuration toolkit that accelerates insurance product deployment and maintenance. Business users can configure and manage every aspect of their P&C personal, commercial, and E&S product lines — including states, coverages, rates, rules, UI/UX, policy documents, and forms — within a single environment that supports development, testing, and production.

With full version control and built-in testing at both the microservice and product level, teams can make and promote changes quickly and confidently without heavy IT or DevOps reliance. This streamlined, business-driven process ensures rapid response to market needs and continuous speed to market.

Yes. The Solartis Builder toolkit was designed to support collaboration across business and technical teams. Multiple teams can work concurrently on different aspects of the same insurance product — for example, one team may focus on rating logic, another on underwriting rules, and a third on document and form configuration.

Each team can independently test their work at the microservice level, enabling targeted validation and faster iteration. Once individual components are finalized, full product-level testing is performed prior to deployment. This approach enables parallel configuration, testing, and deployment, reducing time to market while maintaining control and compliance.

The Solartis platform is built on a headless microservice architecture, giving customers full flexibility in how the business user interface layer is implemented. Customers can choose to:

• Option 1: Configure screens, questions, and rules in the Solartis Builder and render them through our metadata microservice.
• Option 2: Access our APIs and deliver their own UI/UX, or use interfaces designed by a third party.

This flexible approach ensures carriers, agents/brokers, and consumers each have user interfaces tailored to their specific needs and workflows.

Solartis Builder was designed for both technical and non-technical users, enabling business analysts to configure and maintain their insurance products without IT dependency. In Builder, users can manage states, supported companies, commissions, plans, eligibility and underwriting rules, referral rules, notifications, policy transaction numbering formats, coverages, rate tables, algorithms, documents, and forms.

Builder can also author forms, configure UI/UX screens and question logic, run microservice- and product-level testing, and promote changes seamlessly from DEV to TEST to LIVE. This empowers business teams to adapt products quickly while IT focuses on governance and integrations.

The Solartis platform offers robust functionality for managing all forms used across policy documents throughout the policy lifecycle, ensuring accuracy, control, and flexibility. Forms are categorized as mandatory (always included), conditional (added when configured rules are met), or optional (available for manual selection).

All forms — ISO, AAIS, proprietary, and carrier-specific — are centrally managed in the Solartis Builder Forms Library, which supports sharing across product lines, grouping, prioritization, rules-based selection, and version control. Proprietary and manuscript forms are authored in Microsoft Word with the Solartis Editor Plug-in, which enables dynamic data insertion. Policy documents such as quotes, binders, policy packets, endorsements, and renewals are built in Builder as collections of forms, with configurable order and version management.

During each policy transaction, the Solartis UI presents a dedicated forms screen. Mandatory and conditional forms are automatically added to the policy, while optional forms (including manuscript and fill-in forms) are available for manual selection. Users can preview or download forms, add or remove them, and reorder them to control the output sequence in the final policy packet.

This structure gives underwriters and operational users a compliant yet flexible way to tailor policy content while staying within the governance framework defined in Builder.

Solartis consumes ISO Commercial Lines content — including rules, rates, forms, and statistical codes — directly into the platform, and Builder allows carriers to configure their own exceptions and deviations.

Examples include carrier-specific coverages, rate deviations such as surcharges or proprietary tables, proprietary forms, and carrier-specific rules like state eligibility or underwriting logic. These deviations are layered on top of the ISO baseline so the original content is preserved, ensuring compliance with ISO standards while allowing carriers to differentiate their products in the market.

Yes. In Solartis Builder, every change is tagged with applicable and effective dates, and all prior versions remain available for policy processing. Carriers can configure whether transactions always use the rate in effect at the time or allow grandfathering of prior rates. Version control applies across all product components—programs, states, rules, commissions, coverages, rates, and forms—ensuring accuracy, compliance, and uninterrupted operations as products evolve.

Testing and deployment are integrated directly into Builder, eliminating the need for external DevOps cycles. Users can run microservice-level tests (for example, rating calculations, document generation, and underwriting rules) and full product-level tests simulating end-to-end policy transactions. Once approved, changes are seamlessly promoted from DEV to TEST to PROD environments. This built-in framework ensures accuracy, reduces release cycles, and enables carriers to respond quickly to market needs.

Most day-to-day updates can be handled by business analysts in Solartis Builder, but some scenarios require technical expertise. These include complex third-party integrations, API orchestration beyond standard microservices, custom UI/UX design, and enterprise-level deployment or security requirements. 

Builder is designed so business teams manage rating, rules, forms, workflows, and UI independently, while technical teams focus on integrations, governance, and advanced customizations—ensuring the right balance of agility and control.

The Solartis Insure platform is built on a modern, cloud-native technology stack designed for scalability, flexibility, and performance. Key components include: 

• Platform & Application Layer – Java EE 7, JBoss EAP 7.x Cluster, JBOSS DROOLS rules engine 
• UI/UX – ReactJS, JSF/Facelets, AngularJS 
• Web Services – RESTful APIs, XML, JSON 
• Document Generation & Management – Aspose/DocX, XSL-FO, FOP, iText, and Alfresco 
• AI & Automation – Google Gemini 2.5 Pro, OpenAI GPT-4, Apache Airflow, Kettle 
• Messaging & Orchestration – Apache ActiveMQ, Apache Kafka, Apache Camel • Databases – MySQL Enterprise 8.x, MongoDB, RDBMS & NoSQL with Debezium for CDC 
• Analytics & Reporting – Apache Superset, Pentaho 
• Deployment & Infrastructure – Oracle Cloud Infrastructure, Azure, OpenStack, Kubernetes, Jenkins 
• Observability – Grafana for monitoring and insights 

This stack ensures a secure, extensible, and future-ready foundation for insurance policy administration.

Solartis Insure is hosted on Oracle Cloud Infrastructure (OCI) which provides the latest hardware and networking technology. While we have experience with other cloud vendors such as Azure and AWS, we selected Oracle Cloud because it delivers performance, availability, and scalability aligned with our platform needs.

Solartis offers a SaaS/cloud solution for the Solartis Insure platform. Solartis does not offer an on-premise solution, as we focus on delivering a scalable, secure, and efficient cloud-native platform.

The Solartis Insure platform is built on a cloud-native, microservice architecture, with every functional component exposed through RESTful APIs. These APIs are stateless, loosely coupled, and designed for real-time integration with external systems such as portals, billing, claims, CRM, and data lakes.

We provide comprehensive API coverage across the full policy lifecycle, including rating, quoting and binding, issuance, endorsements (mid-term and out-of-sequence), cancellations and reinstatements, renewals, audits, forms and document generation, policy retrieval and search, and reporting and transactions.

All APIs are documented using OpenAPI 3.0 (Swagger) with detailed specifications, payload structures, and test environments. Detailed documentation can be shared during the evaluation process.

The Solartis Insure platform uses a hybrid data model that combines relational and NoSQL databases to balance structure, flexibility, and scalability. MySQL Enterprise 8.x supports core policy administration with consistent, high-performance relational data, while MongoDB manages flexible, document-oriented data across lines of business. All APIs use JSON for seamless integration, and customer data is protected through a multi-tenant model with single-tenant data isolation.

The Solartis Insure platform supports both real-time and batch data extraction through REST APIs, event streaming, change data capture (CDC), scheduled calls, and flat file exports. Customers can also use Solartis Explore for bulk analysis, “what-if” modeling, and policy migrations, as well as Solartis Reporter for scheduled or ad hoc reporting. Schema documentation is provided to integrate seamlessly with BI tools, reporting environments, and data lakes.

The Solartis Insure user interface is built on a ReactJS framework, which is inherently mobile-responsive. This means all screens configured in the Solartis Builder are automatically optimized for use on desktops, tablets, and mobile devices without requiring separate development. Customers also have the flexibility to design their own mobile experiences—or integrate Solartis APIs into native mobile apps—if a custom mobile-first approach is preferred.

The Solartis Insure platform is compatible with the latest versions of all major web browsers, including Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari. We also support any modern browser that supports HTML5.

The Solartis Insure platform is proactively monitored 24/7, 365 days a year by dedicated infrastructure, application, and business support teams. Robust monitoring tools ensure uptime, performance, and reliability across all environments.

Solartis also maintains a comprehensive disaster recovery plan to protect customer data and ensure rapid recovery in the event of an outage. Our infrastructure monitoring team manages all platform components, including virtual machines, networks, security, and storage. In the event of a failure, systems are designed to fail over to backup infrastructure, minimizing downtime and data loss.