CHIC Case Study

Advanced policy administration support combines people and technology to reduce time - and cost - of automotive insurance processing.

An automotive insurer was limited by inefficient, manual, paper-based processes; and needed a faster, simpler policy administration system to remain competitive, better serve existing customers, and support growth.

Complete the form and download the case study to learn more about how BPO and microservices accelerated digital transformation, improved customer experience, and propelled this company’s expansion.

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Solartis Helps CHIC’s Auto Insurance Program Cut Processing Time by More Than 75 Percent

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Starting with Solartis Administer, the company outsourced policy administration tasks to eliminate the growing backlog and realized a 75% improvement in processing time.

Next, CHIC partnered with Solartis to build a digital policy administration solution based on microservices - breaking down monolithic policy administration systems to discrete components, which can then be utilized for a fully customized solution.

This combination of people and technology solutions improved:

  • Efficiency
  • Speed
  • Scalability

Understand the Problems You'll Solve by Partnering with Solartis for Insurance BPO

Solartis has both the people and the tools to ensure your insurance organization is ready for maximum impact and profitability. We offer best-in-class insurance BPO services which will eliminate your backlog in weeks and provide you with on-demand staffing resources which account for fluctuating business volumes.

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