Case Study | CHIC
CHIC (an automotive insurer) was limited by inefficient, manual, paper-based processes; and needed a faster, simpler policy administration system to remain competitive, better serve existing customers, and support growth.
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Learn how a combination of BPO and microservices can accelerate digital transformation for your business today.
Starting with Solartis Administer, the company outsourced policy administration tasks to eliminate the growing backlog and realized a 75% improvement in processing time.
Next, CHIC partnered with Solartis to build a digital policy administration solution based on microservices - breaking down monolithic policy administration systems to discrete components, which can then be utilized for a fully customized solution.
Process transactions with remarkable speed and efficiency for streamlined operations and improved customer experience.
Ensure data entry is accurate and errors are fixed at the ground level with Solartis’s proprietary maker/checker model.
Pay only for the work that is done using Solartis Administer’s transaction-based pricing model.
Solartis has both the people and the tools to ensure your insurance organization is ready for maximum impact and profitability. We offer best-in-class insurance BPO services which will eliminate your backlog in weeks and provide you with on-demand staffing resources which account for fluctuating business volumes.