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IN PRODUCTION AND ONGOING MAINTENANCE

Solartis Customer Delivery

Reduce the complexity and workload of managing your policy administration processes so your team is free to focus on strategic growth and innovation.

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Challenges in Policy Administration Operations

CHALLENGE

Insurance administrators often struggle to keep up with back-office demands due to limited resources, leading to inefficiencies and increased operational costs.

Hiring and retaining qualified operational staff can be costly and time-consuming while ensuring high-quality output becomes challenging. As business demands grow, these resource constraints can result in processing backlogs, errors, and slower response times.

SOLUTION

Solartis Customer Delivery services are designed to handle all back-office policy administrative tasks and activities. By combining skilled human resources, Robotic Process Automation (RPA), and an advanced workflow engine, Solartis ensures efficient, cost-effective processing, allowing you to maintain high standards without the need for additional in-house staffing.

Key Benefits of Solartis Customer Delivery Services 

 

Immediate Efficiency 

Quickly streamline new books of business that are not yet ready for full automation or currently in the configuration phase.

Legacy System Support 

Overcome processing challenges such as backlogs, duplicate entries, quality issues, and resource retention in legacy systems.

Cost-Effective Operations 

Optimize resource allocation and reduce operational costs. 

Solartis Customer Delivery Services Includes:

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Best-in-Class Human Resources
Access a team of skilled professionals who efficiently manage policy administration tasks like submissions, endorsements, and payments. Our experts ensure high-quality standards and handle time-consuming tasks with precision, freeing up your internal team to focus on core activities.
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Robotic Process Automation (RPA)
RPA automates repetitive tasks such as data entry and policy updates, increasing speed and reducing errors. By streamlining routine tasks, RPA boosts efficiency and lowers administrative costs, allowing your team to focus on more strategic work.
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Proprietary Workflow Engine
Our advanced workflow engine automates and tracks the flow of back-office processes, ensuring seamless operations. It allows you to customize workflows to meet your business needs, improving turnaround times and ensuring efficient management of high-volume transactions.
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