We combine best-in-class human resources with Robotic Process Automation (RPA) technology and a Solartis proprietary workflow engine.
Solartis customers use our BPO services to support all back-office processing needs. It allows carriers and insurance administrators to hit the ground running for new books of business that are not yet ready for automation or they are used on existing books of business to eliminate the processing challenges of their legacy systems (backlogs, duplicate entry needs, quality problem, resource retention issues, etc.).
Solartis team members work directly with operational and underwriting staff to minimize time-consuming administrative activities. We are experienced in every task associated with insurance policy administration and many other activities.
The majority of our outsourcing relationships begin with a single business process or task, so you can assess our capabilities, the quality of our team, and the accuracy of our work without making a substantial commitment.
We start with a systematic verified approach that enables our teams to transition their administrative activities efficiently and accurately. Once Solartis BPO services are in place, our Service Level Agreement, quality control procedures, and workflow and reporting tools ensure accuracy, timeliness, and total transparency, of your administrative tasks and activities.
Solartis pricing is transaction-based so you only pay for what we process for you. This saves you money compared to a traditional FTE model where you pay whether there is work available or not.
Solartis Administer provides flex operational capacity to scale quickly for busy periods, to enable you to issue policy documents on-time.
We understand that the amount of work done can vary daily. Our experienced staff is trained on many vendor and in-house systems so you can get back to focusing on core business initiatives and leave the administrative burdens on us.