Our BPO Services

Solartis Administer BPO
Problems We Solve

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Problems We Solve

Slow Turnaround Time

Process transactions with remarkable speed and efficiency for streamlined operations and improved customer experience.

Data Entry Inaccuracy & Errors

Ensure data entry is accurate and errors are fixed at the ground level with Solartis’s proprietary maker/checker model.

Exorbitant FTE Costs

Pay only for the work that is done using Solartis Administer’s transaction-based pricing model.

Mitigate the effects of employee turnover in insurance with BPO.

Insurance administrators all face a common challenge; finding and retaining staff for administrative activities. This revolving door of hiring, training, and staff turnover is expensive, inefficient, and hinders your customer service capabilities and growth potential.

In addition, it’s difficult to staff for seasonality and peak-volume periods as in-house resources are fixed. Solartis Administer offers on-demand staffing which eliminates hiring, training, and staff turnover costs and allows you to re-allocate resources to higher-value, critical tasks.

How Solartis Administer Solves Common BPO Challenges

With Solartis Administer, our BPO solution, your company will realize immediate benefits in lower costs, reduced turnaround time, and eliminating the administrative backlog. The addition of OptimX allows total transparency and real-time reporting, for analytics, insight, and improved data-driven decision-making.

In this video, Solartis CEO, Nick Richardson, details how Solartis Administer works side by side with operational and underwriting staff to free them from time-consuming administrative activities. 

 

 

Understand the problems you'll solve when selecting Solartis as your trusted BPO partner.

Download Our BPO Fact Sheet

 

Learn more about the benefits of Solartis state-of-the-art technology

The Secret to Success with ISO ERC is choosing the right ISO ERC partner. In this eBook, you will learn how moving away from your monolithic ratings and policy administration system allows you to take advantage of all the benefits microservice technology has to offer.

 

Download our ISO ERC guide

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Still not sure how Solartis Administer can help?

Contact a member of our team.