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Our Insurance Services | Problems We Solve

Solartis Customer Delivery
Insurance

Contact Us to Learn More

Problems We Solve

With Insurance Business Process Outsourcing

Slow Turnaround Time

Process transactions with remarkable speed and efficiency for streamlined operations and improved customer experience.

Data Entry Inaccuracy & Errors

Ensure data entry is accurate and errors are fixed at the ground level with Solartis’s proprietary maker/checker model.

Exorbitant FTE Costs

Pay only for the work that is done using Solartis Customer Delivery's transaction-based pricing model.

Mitigate the effects of employee turnover in insurance with Solartis Customer Delivery.

Insurance administrators all face a common challenge; finding and retaining staff for administrative activities. This revolving door of hiring, training, and staff turnover is expensive, inefficient, and hinders your customer service capabilities and growth potential.

In addition, it’s difficult to staff for seasonality and peak-volume periods as in-house resources are fixed. Solartis Customer Delivery offers on-demand staffing which eliminates hiring, training, and staff turnover costs and allows you to re-allocate resources to higher-value, critical tasks.

How Solartis Customer Delivery Solves Common Insurance Outsourcing Challenges

With Solartis Customer Delivery your company will realize immediate benefits in lower costs, reduced turnaround time, and eliminating the administrative backlog.

The addition of OptimX allows total transparency and real-time reporting, for analytics, insight, and improved data-driven decision-making.

Learn more about OptimX

insurance BPO collaboration

 

Learn how Insurers and Managing General Agents are Leveraging Business Process Outsourcing

The landscape of property and casualty insurance is undergoing a significant transformation. Growing customer expectations are becoming more demanding, competition has increased, and advances in technology are forcing insurers to rethink strategies and operations.

Get the ebook to learn how to adapt swiftly to evolving market conditions.

Access our Customer Delivery eBook

P&C insurance challenges ebook final-1

 

Still not sure how Solartis Customer Delivery can help?

Contact a member of our team.

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