Avoid Paperwork Backlog

Insurance Business Process Outsourcing

Insurers and MGAs deal with a myriad of challenges impeding business processes, including:

  • Inaccuracies from manual data entry
  • Cumbersome clerical tasks
  • Slow turnaround times
  • Overwhelming clerical work
  • High staff turnover
  • Wasted resources
  • Growing administrative backlogs

Insurance BPO with Solartis Administer

The perfect balance of human expertise and cutting-edge technology.

Solartis Administer is our insurance BPO solution, leveraging the synergy of human expertise and cutting-edge technology. We help Insurers and MGAs realize immediate benefits in lower costs, reduced turnaround times, and eliminate administrative backlogs by 100% in up to 4 weeks.

In addition, OptimX delivers total transparency and real-time reporting, analytics, and insights. That means working smarter, not harder, with better decision-making based on real performance metrics.

Download our Solartis BPO Overview guide to learn why our insurance BPO solutions are right for you.

Get the Solartis BPO Overview

Discover how partnering with Solartis can free your team from the burden of mundane administrative tasks.

Challenges Insurance BPO Solves For

Slow Turnaround Time

Process transactions with remarkable speed and efficiency for streamlined operations and improved customer experience.

Data Entry Inaccuracy & Errors

Ensure data entry is accurate and errors are fixed at the ground level with Solartis’s proprietary maker/checker model.

Exorbitant FTE Costs

Pay only for the work that is done using Solartis Administer’s transaction-based pricing model.

insurance bpo impact

Insurance administrators face a shared obstacle: the constant struggle to find and retain staff.

The endless cycle of staff turnover not only drains resources but also impedes your ability to provide exceptional customer service and your growth potential. In addition, staffing for seasonality and peak-volume periods can be particularly challenging due to the fixed resources available in-house.

Solartis Administer insurance BPO offers on-demand staffing which eliminates hiring, training, and staff turnover costs and allows you to re-allocate resources to higher-value, critical tasks.

Get the BPO Overview PDF to learn more

Insurance BPO with OptimX

Insurance BPO Speed
Unprecedented Speed and Performance

Solartis Administer provides flexible resources available on demand. Processing requests are handled in real-time, 24 hours a day, resulting in significant time savings for other processes.

Insurance BPO reporting and analytics
Data-Driven Insurance BPO

Set a strong foundation for measuring the ROI of a BPO investment. The addition of OptimX delivers total transparency and real-time reporting and analytics for data-driven decision-making.

Insurance BPO workflow adjustments
Immediate Workflow Adjustments

Eliminate administrative backlog by 100% within 4 weeks with automatic task assignment and reassignment, rule-based turnaround times, and priority adjustments for easy pivoting.

How Solartis Administer Solves Insurance Industry Challenges

With Solartis Administer, our BPO solution, your company will realize immediate benefits in lower costs, reduced turnaround time, and eliminating the administrative backlog. The addition of OptimX allows total transparency and real-time reporting for analytics, insight, and improved data-driven decision-making.

In this video, Solartis CEO, Nick Richardson, details how Solartis Administer works side by side with operational and underwriting staff to free them from time-consuming administrative activities.

HubSpot Video

 

Let insurance BPO be your competitive advantage. Get started with a quick consultation with our BPO experts.

Request a BPO Consultation